Future Careers is an innovative company delivering careers support services across the UK.

We are a strong believer in equality and diversity and regard our staff as our greatest resource. In return, we offer an excellent working environment and people-friendly organisation and a wide range of benefits and plenty of opportunities to progress.

Vacancies

We are currently recruiting for the following positions:

International Officer (Asia)

Job aim:

The post holder will manage the overall day to day aspects of international student recruitment for the Asia market and the general running of admission activities.

 

Main tasks and responsibilities:

  • To be responsible for all aspects of the administration and processing of applications, including: providing professional advice and guidance on admissions and student recruitment process for the Asia market.
  • Use judgement, initiative and creativity to ensure appropriate processing of applications
  • To work flexibly; from the office and during anti-social hours to ensure high levels of customer service
  • International admissions, including liaison with UKVI, UCAS and higher education establishments, maintaining awareness and understanding of UKVI policy and processes, English language requirements and international application figures.
  • An understanding as to how best use relevant data reports and to contribute to developing and updating reporting in order to meet the needs of the directorate.
  • Maintaining a high standard of knowledge and awareness of Future Careers requirements and admissions processes
  • Creation and development of web-based material relevant to the role of admissions
  • To continuously review admissions processes, procedures and policy in order to ensure they meet the needs of applicants
  • To be responsible for the successful and efficient operation of the admissions cycle for international applicants to meet the strategic aims of the office including meeting targets whilst ensuring regulations and policies are followed.
  • To be responsible for the effective management of enquiries by email, post and telephone and effectivity respond to enquiries in a timely manner.
  • To provide expert and friendly advice to enquirers, applicants and staff on a range of issues including:

Equivalence of overseas qualifications

Application process

Course selection and fees

Status for fee payment purposes

English language requirements

Immigration and visa requirements

  • To maintain accurate paper and computerised records relating to overseas applicants specifically from the Asia market, to ensure the documentation is received, acknowledged and are compliant with UKVI rules.
  • To be responsible for receiving application forms, following up enquiries, receiving general correspondence i.e references, exam results etc and checking qualifications.
  • To provide support in sending written communications to international enquirers, applicants, offer holders etc.
  • To participate in international events in your target market, as and when required – in terms of planning, organising and analysing
  • To be responsible for the collection of applicants deposits and to undertake the recording of monies received in line with audit requirements.

 

Education and Experience:

  • A minimum of 18 months experience within an admissions role or related
  • Understanding of required territory
  • Understanding of higher education admissions
  • Knowledge of other external agencies relating to HE
  • Previous experience in an office or customer service-based environment
  • Good working knowledge of Microsoft office
  • The ability to analyse and interpret data
  • An enthusiastic, committed and proactive approach to work
  • Office management

 

Key Competencies:

  • Excellent communication, customer service skills and strong interpersonal skills
  • Strong customer focus
  • Ability to deal with international recruitment agents and overseas institutional staff with care and sensitivity
  • Ability to organise work efficiently
  • Attention to detail and accuracy
  • Ability to work to tight deadlines
  • Flexible team worker with good interpersonal skills
  • Ability to work with a diverse student population
  • Expertise in work processing/keyboard skills including experience in the use of Microsoft office packages and relational databases.

International Officer (Africa)

Job aim:

The post holder will manage the overall day to day aspects of international student recruitment for the African market and the general running of admission activities.

 

Main tasks and responsibilities:

  • To be responsible for all aspects of the administration and processing of applications, including: providing professional advice and guidance on admissions and student recruitment process for the African market.
  • Use judgement, initiative and creativity to ensure appropriate processing of applications
  • To work flexibly; from the office and during anti-social hours to ensure high levels of customer service
  • International admissions, including liaison with UKVI, UCAS and higher education establishments, maintaining awareness and understanding of UKVI policy and processes, English language requirements and international application figures.
  • An understanding as to how best use relevant data reports and to contribute to developing and updating reporting in order to meet the needs of the directorate.
  • Maintaining a high standard of knowledge and awareness of Future Careers requirements and admissions processes
  • Creation and development of web-based material relevant to the role of admissions
  • To continuously review admissions processes, procedures and policy in order to ensure they meet the needs of applicants
  • To be responsible for the successful and efficient operation of the admissions cycle for international applicants to meet the strategic aims of the office including meeting targets whilst ensuring regulations and policies are followed.
  • To be responsible for the effective management of enquiries by email, post and telephone and effectivity respond to enquiries in a timely manner.
  • To provide expert and friendly advice to enquirers, applicants and staff on a range of issues including:

Equivalence of overseas qualifications

Application process

Course selection and fees

Status for fee payment purposes

English language requirements

Immigration and visa requirements

  • To maintain accurate paper and computerised records relating to overseas applicants specifically from the African market, to ensure the documentation is received, acknowledged and are compliant with UKVI rules.
  • To be responsible for receiving application forms, following up enquiries, receiving general correspondence i.e references, exam results etc and checking qualifications.
  • To provide support in sending written communications to international enquirers, applicants, offer holders etc.
  • To participate in international events in your target market, as and when required – in terms of planning, organising and analysing

To be responsible for the collection of applicants deposits and to undertake the recording of monies received in line with audit requirements.

 

Education and Experience:

  • A minimum of 18 months experience within an admissions role or related
  • Understanding of higher education admissions
  • Understanding of required territory
  • Knowledge of other external agencies relating to HE
  • Previous experience in an office or customer service-based environment
  • Good working knowledge of Microsoft office
  • The ability to analyse and interpret data
  • An enthusiastic, committed and proactive approach to work
  • Office management

 

Key Competencies:

  • Excellent communication, customer service skills and strong interpersonal skills
  • Strong customer focus
  • Ability to deal with international recruitment agents and overseas institutional staff with care and sensitivity
  • Ability to organise work efficiently
  • Attention to detail and accuracy
  • Ability to work to tight deadlines
  • Flexible team worker with good interpersonal skills
  • Ability to work with a diverse student population
  • Expertise in work processing/keyboard skills including experience in the use of Microsoft office packages and relational databases.

Business Development Manager

Job aim:

Take over a mix of existing accounts and new sales territory. The role of a business development manager will be to help export the company’s services on a local and national basis. Reporting to senior management within the organisation, you will manage all aspects of the company’s sales operations.

Main tasks and responsibilities:

  • Contacting potential clients to establish rapport and arrange meetings
  • Increasing the value of current customers while attracting new ones
  • Achieve business growth by implementing territorial operational plans, increasing market share and by so doing, achieve monthly sales targets
  • Constantly seek to expand and improve the distribution of services to service users locally and nationwide
  • Ensure full support to the company’s service users with all necessary promotional, educational and technical support material
  • Finding and developing new markets and improving sales
  • Developing goals for the development team and business growth and ensuring they are met
  • To maintain, regulate and record all communication had between yourself and service users/third parties
  • Understand business goals and objectives in order to set performance standards, in line with the company’s set targets and budgets.
  • To conduct research, networking, negotiating, arranging appointments and putting together presentations aimed at attracting either customers or investors
  • Establish positive networking with company’s value added customers and industry leaders
  • Develop professional relationships with key decision-makers in respective market;
  • Liaise closely with members of other departments within the company, working closely to ensure sufficient productivity;
  • Plan recruitment Expo’s/Fairs and Events for respective markets both in UK and Overseas
  • Provide a brief activity report for each export trip undertaken. Cover performance, forecasts and key market movements
  • Liaise with International Offices within colleges and Universities worldwide
  • Build Service User database and by doing so meeting individual set monthly targets

Education and Experience:

  • Experience in sales or related field
  • Proven sales experience
  • Good business education required
  • Knowledge of customer service principles / processes
  • Proficient in the use of sales management software

Key competencies:

  • Strong communication skills and IT fluency
  • Ability to manage projects and multi-task
  • Excellent organisational skills
  • Ability to flourish with minimal guidance, be proactive and handle uncertainty
  • Proficient in Microsoft office
  • Active listener
  • Hunger to chase and close new business from cold calls and inbound warm calls

Career Development Officer

Aim:

Future Careers are seeking Career advisors to help work alongside the team in providing Careerplan, private careers advice, guidance and planning to children aged 12 to 18 via live video conferencing.

Main tasks and responsibilities:
  • Counselling individuals to discuss career or education options available
  • Identifying skills gaps and how to deal with them
  • Helping young people to draw up action plans for employment, education and training and supporting them to achieve their goals
  • Researching careers and educational options available to meet the individuals needs
  • Running small group sessions or larger presentations on all aspects of careers work and education related topics
  • Helping individuals to understand the current job market
  • Using computer aided guidance packages, skills assessment tools, career planners and personal inventories
  • Using IT for administrative tasks, such as recording interactions with and tracking clients
  • Planning and organising careers fairs
  • To keep up to date registers and advise Future Careers of any student movements, such as new student arrivals, and so on
Education and Experience:
  • QCF Career Guidance and Development (Level 6/7) or equivalent (a must)
  • Bachelor’s Degree level (minimum) Essential
  • Experience of working in a similar role (Desired)
  • Recent DBS check (formerly CRB) (Essential)
Key competencies:
  • A high level of communication and listening skills
  • The ability to motivate and build rapport with people
  • Strong Organisational skills
  • Flexibility and adaptability
  • An empathetic and non-judgmental and ethical approach
  • The ability to manage your own caseload
  • The ability to work under pressure
  • Computer/IT literate

 

*Zero hour contract – Paid P/H

Voluntary Business Administrative Assistant

Job aim:

Facilitating office organisation and communication by performing administrative duties and acting as a receptionist.

Main tasks and responsibilities:
  • Providing office support including customer and employee support
  • Keeping well-organised files and records of business activity
  • Researching company data and archived reports
  • Keeping computer databases up to date
  • Interacting with clients either on the phone or in person
  • Answering phones and connecting calls to the proper department
  • Taking phone messages and passing them on
  • Following up on business communications, billing, and ordering
  • Communicating with materials suppliers and vendors
  • Invoicing
  • Using spreadsheets to track expenses and company spending
  • Collecting and inputting company data
  • Making travel arrangements for employees
  • Learning about the company’s mission and available products/services
  • Educating clients about what products/services are available and how to purchase them
  • Building relationships with clients
  • Sending faxes and emails
  • Preparing documents by printing, copying, and binding
  • Writing and editing company correspondence
  • Collecting and sorting post
  • Assisting with minor technical support
  • Acting as a personal assistant to the executive team
  • Scheduling appointments and events
  • Ordering office stationery and other supplies
Education and Experience:
  • A minimum of 18 months experience within an administrative role
  • Office Management
  • Filing
  • Bookkeeping
  • Proficiency in Microsoft Office Suite
  • Order Management
  • Billing
  • Reporting
  • Researching
  • Ordering
  • Invoicing
  • Scheduling
  • Typing
  • Computer Skills

Sales Administrator

Job aim:

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and be in regular contact with prospective customers.

Main tasks and responsibilities:
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Update client databases.
  • Undertake market research.
  • Meet sales targets.
  • Promote products.
  • Recording sales and orders.
  • Describe a product’s features and benefits.
  • Demonstrate use and operation of the product
  • Processing new sales leads
  • Monitoring customer accounts
  • Providing data reports
  • Answering phone calls
  • Scheduling diaries
  • Keeping in contact with customers before and after a sale
Education and Experience:
  • Certification in Sales or relevant field
  • A minimum of 2 years previous proven sales experience.
  • Undergraduate degree or equivalent.
  • Knowledge of customer service principles.
  • Knowledge of sales principles.
  • Experience in an education, recruitment or sales environment.
  • Proficient in the use of Microsoft Office.
Key Competencies:
  • Strong verbal and written communication
  • Good sales and negotiation skills
  • Enthusiasm
  • Excellent communication skills
  • Good organisational skills
  • The ability to work under pressure and to deadlines
  • Motivation for sales
  • Accuracy and attention to detail
  • Good organisation skills
  • Strong Administrative skills
  • Quick to learn
  • Proactivity
  • Initiative
  • Persuasiveness

If you have interest in any of the above positions, please send a copy of your CV to hr@futurecareersuk.com and a member of the team will be in touch.

Should you like to put your interest forward for any future vacancies that may not be available at present, please complete a contact form and we will keep your details on file.